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Privacy Policy For Kavya Home Solutions

Kavya Home Solutions is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including car wash, ironing, electrical maintenance, water tank cleaning, and plumbing maintenance services, through our website, mobile application, or other online platforms (collectively, the "Services").

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

We may collect personal information from you when you use our Services, such as:

Contact Information: Name, email address, phone number, and postal address.
Payment Information: Credit card number, billing address, and other payment details.
Service Information: Details about the services you request or purchase from us.
Usage Information: Information about how you interact with our Services, including IP address, device information, and browsing history.
Other Information: Any other information you choose to provide to us voluntarily.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide and maintain our Services.
Process your transactions and fulfill your requests.
Communicate with you about your account and our Services.
Personalize your experience and tailor our Services to your preferences.
Improve our Services and develop new features.
Detect, prevent, and address technical issues or fraud.
Comply with legal obligations.

3. Information Sharing

We may share your information with third parties in the following circumstances:

With service providers who assist us in operating our Services and conducting our business.
With your consent or at your direction.
In response to a legal request or to comply with applicable laws, regulations, or legal processes.
To protect the rights, property, or safety of Kavya Home Solutions, our users, or others.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to access, update, and delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions provided in those communications. However, please note that even if you opt out, we may still send you non-promotional messages related to your account or transactions.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website or through other appropriate channels. The revised version will be effective as of the date indicated in the updated Privacy Policy. Your continued use of our Services after the effective date constitutes your acceptance of the revised Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at +91 9420979973 or email us at